What is programmatic advertising?
Marketing has often struggled to convince CEOs of its worth over the years. When we were all spending money on print ads in newspapers, we were certainly able to tell where the money was being spent but not so confident about what we were getting back. In the age of digital marketing and CRM, we are able to close that gap – and determine what our return on investment is. It’s not only outputs...
Programmatic marketers must learn how to blend data with design
Historically, data and design haven’t talked to one other. They were unconnected, actively kept apart – in theory, and in practice. More recently, however, marketers have begun to realise the error of this – and yet there still remains a gap between the two elements that needs bridging. Today, marketers have access to vast amounts of data and many are using this effectively to inform...
How to increase mobile app engagement with push notifications
The ideal app is useful, engaging, even addictive, so that people see it as an indispensable part of their daily routine. The mobile industry is booming, and mobile apps are completely dominating this arena. Companies of all sizes are seeing the benefits of having a mobile app. According to recent data, nearly half of small businesses are expected to adopt a mobile app by this year. However,...
Want loyal customers? Prioritize your customer service with these 4 tactics.
Customer insights. A welcoming environment. Transparency. You don’t need to be a rocket scientist to figure it out. What makes a brand strong in 2017? If you’re thinking top-notch social media strategy and cutting-edge product development you’re not wrong — but you’re still overlooking a critical component: customer service. Customer service doesn’t always generate the same media...
Beware these 7 sneaky PPC attribution tricks
You may think you’re hitting your conversion goals, but columnist Andrew Goodman warns that faulty attribution can lead to inaccurate or misleading performance data. PPC account managers are held to exacting performance standards. Their efforts are judged by KPIs like Return on Ad Spend (ROAS) and CPA (Cost Per Acquisition). That sounds simple enough. But it’s a lot easier to set tough...
10 ways to be a terrible blogger (AKA, blogging no-nos to avoid at all costs)
When marketers like you set out to establish blogs, they want them to be successful. After all, what’s the point of putting your time, energy, and effort into a blog if nobody wants to read it or share it with their friends? Here’s the hard truth, though. Even though nobody wants to be a bad blogger, many people accidentally take steps that make them into mediocre bloggers. If you’re one of...
4 tips for creating epic nurture campaigns
Who says marketing has to be boring? Columnist Mary Wallace shares tips to help you shake up your strategy and craft a cool nurture campaign. Marketers are cool people. We tend to be very aware of the world around us — what’s epic and what’s yesterday’s news. We are thought leaders focused on driving change for others. And we want to be involved in doing legendary work. Running rad nurture...
3 mistakes (nearly) every tech startup makes — and how to avoid them
You just spent five years developing the world’s first robotic drone cooler. It keeps your beverages frosty and follows you anywhere so you can get a cold one wherever and whenever you need one. It’s a monumental invention . . . but this cool little product isn’t going to fly without a strong brand. I’ve spent a fair amount of time working on brand development with some amazing minds in the...
Why trust is the new marketing currency
When it comes to connecting with potential customers, there are few things more valuable than trust. Trust is an essential factor in every business relationship. Imagine you’re headed to a jewelry store to purchase a Rolex watch. Maybe you can’t really afford one, but just imagine: On your way to the store, you see a man on the street. He sidles up to you, rolls up his sleeve and shows you his...